Gaming should be a source of fun — not stress. 13At, we believe responsible gaming isn't just a policy — it's a genuine commitment to every one of our players.
Responsible Play means enjoying gaming as entertainment — not as a source of income or a way to solve problems. 13At 13, we want you to enjoy every game with a clear head, within a set budget, and most importantly — with fun.
Online gaming is growing rapidly in Bangladesh. Millions of people unwind and seek excitement every day through live casino, slots, or Bingo — and that's perfectly normal. But when gaming starts causing stress or financial difficulties, it's time to take notice.
13's responsible gaming program helps you maintain that balance. With our tools, resources, and support, you can always keep yourself safe.
We've put full control in your hands — use it and stay safe
Set a maximum daily, weekly, or monthly deposit limit. Limits take effect immediately once set. To increase a limit, a 72-hour waiting period applies.
Effective ImmediatelyDecide in advance how long you'll play in one sitting. Once that time is up, 13 It will automatically alert you and log you out if needed.
FreeSet a maximum amount per bet. This keeps you from wagering more than you should in the heat of the moment.
Effective ImmediatelyIf you need a break, temporarily suspend your account for 24 hours, 7 days, or 30 days. You won't be able to log in during this period.
FreeIf you need an extended break from gaming, you can self-exclude for 6 months, 1 year, or permanently. This decision cannot be reversed.
ImportantYou can review your gaming history, total bets, wins, losses, and time spent at any time. Keep track of where you stand.
Available 24 hoursBe honest with yourself. Which of the three levels below best describes where you are right now?
You play within your set budget, you can stop when you're losing, and gaming doesn't affect your daily life. That's the ideal — keep it up.
You're occasionally betting beyond your set limits, chasing losses, or giving your family less time because of gaming. Set your limits now.
If gaming has spiralled out of control, your family or friends are worried, you're betting with borrowed money, or you feel uneasy without gaming — please seek help now.
Ask yourself — and answer honestly:
1. Do you bet more to try to win back money you've lost?
2. Is gaming causing problems with your family or work?
3. Have you ever borrowed money or dipped into your savings to place a bet?
Follow these principles and gaming will always stay fun
Before you start playing, decide the maximum amount you're willing to spend today. Once it's gone, stop — no questions needed. Only play with money set aside purely for entertainment.
Avoid long, uninterrupted sessions. Take at least a 10-minute break every hour. To keep track of your time, 13Use 's session timer.
Don't treat gaming as a source of income — it's entertainment. Win or lose, keeping that mindset is what makes gaming enjoyable every time.
Chasing losses, feeling uneasy without gaming, or spending beyond your budget — if you notice these signs, stop and seek help.
Gaming should never take priority over family or loved ones. Relationships, health, and work always matter more than any game.
Avoid playing when you're angry, sad, stressed, or under the influence of alcohol. Making sound decisions is much harder in these states, and the risk of harm increases significantly.
Free Responsible Gaming Tools
Waiting period for increasing limits
Support in Bangla
Strict age verification policy
Set your gaming limits in just a few simple steps:
Using Your Mobile Number and Password 13Log in to
Click on your profile icon in the top right corner.
Go to the "Responsible Gaming" option in the menu.
Whether it's a deposit limit, session time, or bet size — set whichever one you need.
Confirm your changes with an OTP. The limit will take effect immediately.
If you feel you need a short break or a longer one, use the self-exclusion feature:
Our Approach — Proven in Action, Not Just Words
Age verification (18+) is enforced at registration and, where required, through KYC. Minors are strictly prohibited from accessing the platform.
Alerts are sent automatically whenever unusual gaming behaviour is detected.
We never encourage betting with borrowed money. All bonus offers are designed with responsible gaming in mind.
Responsible gaming messages are displayed on every page and our support team is fully trained.
You don't have to face it alone — reaching out for help takes real courage
Our Bangla-speaking support team is available 24/7. If you feel like gaming is getting out of control, talk to us directly — no judgment, just support.
Visit our FAQ section to learn more about responsible gaming, including detailed answers on limit-setting, self-exclusion, and more.