13 Terms & Conditions — Please Read Before Using the Platform

1Introduction & Key Definitions

These Terms & Conditions ("Terms") 013.onl ("Platform", "we", "13") and any user of this platform ("you", "member", "player") constitutes a legally binding agreement. These Terms & Conditions have been prepared under the laws of Bangladesh.

Key Definitions

• Platform: The 013.onl website and its associated mobile applications and services.
• Account: A personal gaming account for each registered member.
• Balance: The total amount of funds currently in your account.
• Bonus: 13 Any special offers, cashback, or free spins provided by.
• Wagering Requirement: The number of times the bonus amount must be wagered before it can be withdrawn.
• RNG: Random Number Generator — the software system that determines game outcomes.

2Eligibility & Account Registration

2.1 Age Requirement

13 You must be at least 18 (eighteen) years of age to open an account on the platform and participate in any game. You are required to confirm your age at the time of registration. If false information is found during a subsequent verification, your account will be closed immediately.

2.2 One Person — One Account

Each individual 13You may only hold one account on . Creating multiple accounts using the same mobile number, bank account, Mobile Financial Service account, or IP address is strictly prohibited.

2.3 Providing Accurate Information

During registration, you are required to provide your correct name, mobile number, and any other necessary details. Registering with incorrect information may delay or hinder the withdrawal process.

2.4 Account Security

It is your responsibility to keep your account password and login details strictly confidential. If you suspect any unauthorised access to your account, please immediately 13's support team.

3Deposit & Withdrawal Policy

3.1 Deposit

13The minimum deposit on is BDT 200 (two hundred taka). Deposits are generally credited to your account instantly. Accepted payment methods:

3.2 Withdrawal

Withdrawals must be made through the same payment method used to deposit into your account. The minimum withdrawal amount is ৳500 (five hundred) BDT.

• Withdrawal requests are typically processed within 5–30 minutes.
• KYC verification may be required before your first withdrawal.
• The wagering requirement must be met before any bonus-related balance can be withdrawn.
• The daily maximum withdrawal limit is ৳1,00,000 (one lakh) BDT.

4Bonus & Promotion Terms

4.1 Welcome Bonus

New members can receive a 100% bonus on their first deposit. A minimum deposit of ৳500 BDT is required to qualify. The maximum bonus amount is ৳5,000 BDT.

4.2 Wagering Requirement

To withdraw bonus funds, you must meet the specified wagering requirements. Wagering requirements are typically 20–30 times the bonus amount. For example:

• Bonus Amount: ৳500
• Wagering Requirement: 20x
• Total wagering required: ৳500 × 20 = ৳10,000 BDT

4.3 Bonus Validity Period

Each bonus has a set validity period (typically 30 days). If the wagering requirement is not met within this period, the bonus balance will be forfeited.

4.4 Bonus Abuse

Any attempt to abuse the bonus system — such as placing low-risk bets to meet wagering requirements, or claiming bonuses through multiple accounts — is strictly prohibited. If such activity is detected, the bonus and any associated winnings will be forfeited.

5Gaming Policy & Fair Play

5.1 RNG & Fairness

13All games on use internationally certified RNG (Random Number Generator) technology, which is regularly audited by third-party testing agencies. Every game result is entirely random and not predetermined by any party.

5.2 Technical Issues

If a game is left incomplete due to a technical error during play, 13 reserves the right to cancel that round and refund the stake. Any incorrect results or payouts displayed due to a technical error will not be considered valid.

5.3 Live Casino Special Policy

In Live Casino games, the dealer's decision is final. If a game is missed due to internet disconnection, that round is not considered void.

6Prohibited Activities

13The following activities are strictly prohibited on :

• Creating or operating an account on behalf of anyone under 18 years of age.
• Creating or operating multiple accounts.
• Registering using another person's identity (Identity Fraud).
• Using bots, scripts, or any automated software.
• Attempting to hack or manipulate the game system.
• Using the platform for money laundering purposes.
• Threatening or harassing other players.
• Filing fraudulent chargeback claims.

7Responsible Gaming

7.1 Our Commitment

13 We always want our players to enjoy gaming in a healthy and responsible way. Gaming should be a source of entertainment, not a means of livelihood.

7.2 Limit-Setting Feature

Each member may set the following limits on their account:

• Daily Betting Limit: Set a maximum amount you are comfortable wagering each day.
• Weekly Deposit Limit: The maximum amount you wish to deposit per week.
• Session Time Limit: How long you play in a single session.

7.3 Self-Exclusion

If you feel your gaming is getting out of control, contact our support team to have your account temporarily suspended — for 30 days, 6 months, or permanently.

8Privacy & Data Protection

13 treats the protection of your personal information as its highest priority. The full details of how your data is collected, used, and stored are outlined in our Privacy Policy provided.

• We never sell your information to third parties.
• All data is secured with 256-bit SSL encryption.
• Payment details are never stored on our servers.
• Information may be shared when required by law or upon request from a regulatory authority.

9Account Closure & Termination

9.1 Closure by Member

You can contact our support team at any time to request account closure. Please withdraw your balance before closing your account.

9.2 Closure by Platform

13 reserves the right to close any account for the following reasons:

• Breach of these Terms & Conditions.
• Fraud or dishonest conduct.
• If the account remains inactive for an extended period.
• For legal or regulatory reasons.

10Limitation of Liability

13 We are not liable for the following:

• Losses caused by internet disconnection.
• Delays caused by third-party payment system errors.
• Games being interrupted due to unexpected technical issues.
• Financial losses resulting from gaming.
• Issues arising from improper sharing of account credentials.

Our maximum liability in any case shall not exceed the total amount you have deposited over the preceding 30 days.

11Changes & Amendments to Terms

13 reserves the right to modify these Terms & Conditions at any time. For significant changes, we will notify you in advance via email or an in-platform notification.

Continued use of the platform after updated terms have been published will be considered acceptance of the new terms. We recommend visiting this page regularly.

12Contact & Complaint Process

If you have any questions or concerns about these Terms & Conditions, please reach out to us through the following:

• Email: [email protected]
• Live Chat: Active on the platform 24/7
• Language: Support is available in Bengali

An initial response is provided within 3 business days of receiving a complaint, with resolution aimed for within 7 business days.